ReLensAI of Bitverse Technology Limited ("Bitverse", "we", "our", or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our AI-powered image and video processing services ("Services").
1. Information We Collect
1.1 Purpose of Collection
- To provide core features such as image and video processing, editing, saving, and sharing.
- To improve user experience and optimize our services.
- To comply with legal and regulatory requirements.
1.2 Types of Personal Data
- Device Information: Device model, OS version, identifiers (e.g. IDFA, Android ID), and device logs.
- Usage Data: Clicks, views, session time, feature usage.
- Account Data: Email or third-party login info (e.g. Google, Apple ID), if applicable.
- Media Data: Images, videos, and other files you upload or edit using our Services.
2. Permissions and Access
Depending on your use of the app, we may request access to:
- Camera: To capture photos or videos.
- Microphone: To record audio for video editing.
- Photo Gallery: To select existing media files.
- Network: To enable cloud processing and downloads.
We will only request permissions necessary for specific features and only with your explicit consent.
3. Legal Bases (GDPR)
If you are in the European Economic Area (EEA), our processing of your personal data is based on the following legal grounds:
- Your consent (e.g. for marketing or optional features).
- Performance of a contract (e.g. to deliver requested features).
- Legal obligations (e.g. compliance with laws).
- Legitimate interests (e.g. service analytics and fraud prevention).
4. Sharing Your Information
- We may share anonymized or aggregated usage data with service providers for analytics, performance optimization, and cloud processing.
- Some third-party SDKs may collect personal data (e.g. for crash logs or payments), and are subject to their own privacy policies.
- We may disclose your information when legally required to do so.
5. International Data Transfers
Your data may be processed outside your country, including in countries without equivalent data protection laws. In such cases, we implement safeguards such as Standard Contractual Clauses (SCCs) approved by the EU Commission.
6. Your Rights
Under GDPR (Europe)
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Data portability
- Lodge complaints with a data protection authority
Under CCPA (California, USA)
- Know what personal information we collect and use
- Request deletion of your personal information
- Opt-out of the sale of personal information (we do not sell personal data)
- Non-discrimination for exercising your privacy rights
To exercise any of these rights, contact us at privacy@bitverse.ai.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After that, data will be deleted or anonymized.
8. Data Security
We employ industry-standard safeguards to protect your personal data, including encryption, secure servers, and access controls.
In the event of a data breach, we will notify affected users and regulators in accordance with applicable laws.
9. Children's Privacy
Our services are not directed to individuals under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect data from children without parental consent.
10. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes via app notice, email, or website banner.
11. Contact Us
If you have questions or concerns regarding your privacy or this policy, please contact:
Bitverse Technology Limited
Email: support@irelens.com
Effective Date: This policy is effective as of the date you first use our services or accept the updated version.